…when your child does something wrong and we need to contact you.

The Situation

All children and young people make mistakes as they grow. When something goes wrong, we respond with fairness, consistency, and care to help them learn and move forward.

What We’ll Do

• Speak to your child calmly and clearly about what happened.
• Investigate the situation fully and listen to all sides.
• Apply consequences fairly and explain our reasoning.
• Keep you informed of what’s happened and what comes next.
• Where relationships need to be repaired, we will work to do so.

How We’ll Support Your Child

• Focus on repair and reflection, not just punishment.
• Help your child to understand the impact of their actions.
• Support your child to make things right, where appropriate.
• Keep working with your child—we believe in a clean slate approach as we move forward.

How You Can Support at Home

• Talk openly and calmly with your child.
• Reinforce our Campus values which will mirror the conversations we will have with your child.
• Reinforce the importance of honesty and respect.
• Encourage your child to learn from the situation.
• Stay connected with us—we’re on the same team.